Privacy Policy
Privacy Policy
This Privacy Policy explains how VitaMan Indo, operated from Jl. Jend. Sudirman No. 52, Senayan, Kebayoran Baru, Jakarta Selatan, 12190, Indonesia, handles personal data collected through this website.
It applies to vitamanindo.com and to the contact routes published here. The sections below set out what we collect, why, how long it stays, and how you can ask us to correct or remove it.
Written for
Visitors and customers in Indonesia
Current version
Published on this page. Last reviewed in November 2026.
Data we collect
Two kinds of information arrive at this site: what you type into the contact form, and what the web server records on its own. Both are handled on the harbor floor below.
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Contact form details
Given by you when you write to us
The name, email address, and message content you provide when you submit the contact form.
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Technical records
Generated automatically by the server
Standard data such as browser type and the pages you visited, logged by the web server that hosts the site.
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Cookies and similar files
Set by the site as you browse
Small files that remember your preferences and help the pages load as expected. The full list sits in the Cookie Policy.
We do not ask for health history, payment card numbers, or identity documents through this website, and the contact form is not a place to send sensitive records. If you have a question about a natural supplement for men or any vitamins and minerals for men in our catalog, the name, email, and short message are all we need to reply.
Why we collect it
Contact form data is used solely to respond to your enquiry. If you write to ask about a men's vitamin formula, an energy and endurance formula, or a healthy lifestyle product listed on the site, we read the message and reply to the address you gave us.
Technical data is used to maintain site security and to understand which pages are used, so the catalog and the guides behind it stay easy to navigate. We do not use personal data for advertising or profiling.
That means no profile is built around your reading habits, no remarketing list is filled from this site, and no enquiry is reused to send you unrelated material.
Legal basis, consent, and how long we keep things
We process contact data on the basis of your consent, given when you submit the form. You may withdraw consent at any time by contacting us, though this may limit our ability to respond to your enquiry. Withdrawing consent does not affect anything done before you asked us to stop.
As long as needed
Contact form submissions
Kept for as long as the enquiry takes to handle, and for a reasonable period afterward so we have a reference if you write again.
Limited period
Technical logs
Retained for a limited period for security and page-use review, then deleted or anonymised so they no longer identify a visitor.
If you ask us to delete an enquiry while it is still open, we will confirm what was removed and note that the reply may no longer be possible.
Sharing with third parties
Short answer: we do not sell personal data, and we do not trade contact details.
Data may be processed by service providers that host or maintain the website. Those providers see the data only to keep the site running and are not allowed to use it for their own purposes. Data may also be disclosed where required by Indonesian law, or where a lawful request from an authority obliges us to respond.
What we never do
- Sell or rent your name, email address, or message content
- Add you to a mailing list you did not ask for
- Share enquiry text with advertisers or data brokers
What may happen
- Hosting and maintenance providers process data to run the site
- Records are released when Indonesian law requires it
- Anonymised page counts inform which guides to improve
Your rights
Ask us what we hold, and ask us to change it
You may request access to, correction of, or deletion of personal data we hold about you. Requests can be sent to [email protected]. We will respond within a reasonable period, and we may ask a short question or two to confirm the request came from you before we act on it.
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Access
Ask for a copy of the enquiry records we hold under your name or email address.
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Correction
Tell us what is wrong and we will update the record, including spelling and contact details.
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Deletion
Ask us to remove an enquiry and we will delete what we are not required to keep.
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Withdrawing consent
Tell us to stop using your enquiry data; we will note it and close the thread if you prefer.
Send requests by email to [email protected], or by post to Jl. Jend. Sudirman No. 52, Senayan, Kebayoran Baru, Jakarta Selatan, 12190. Our line, +62 21 5297 2645, is answered Monday to Friday, 9:00 AM – 6:00 PM.
Cookies and tracking
This site uses cookies as described in our Cookie Policy. They keep preferences in place between visits and help pages load the way they should. You can control cookies through your browser settings, and most browsers let you clear what is already stored. Disabling cookies may affect some site functions, such as remembering a filter or a language preference for the visit.
Read the full breakdown of each cookie, what it does, and how long it lasts on the Cookie Policy page.
Security
We apply reasonable technical and organisational measures to protect personal data, including limiting who can open contact enquiries and reviewing the site's access regularly. No method of transmission over the internet is entirely secure, and we cannot promise absolute security. If you believe a message sent to us has been exposed, write to [email protected] so we can look into it and tell you what we find.
Changes to this policy
We may update this policy to reflect changes in practice or law. The current version is always published on this page, and the date at the top of the page tells you when it was last reviewed. If a change affects how an open enquiry is handled, we will mention it in our reply rather than leave you to check back. Related documents sit alongside this one: the Cookie Policy and the Terms of Service.
Questions we are asked about this page
Do I have to submit the contact form to use the site?
No. You can read the guides, compare men's vitamin formulas, and browse popular products for men without sending anything. The form exists only for questions you choose to ask, and the name, email, and message are collected at that moment.
Will my enquiry end up on a marketing list?
No. Enquiry data is used to answer the question you sent. We do not use personal data for advertising or profiling, and we do not sell it. If you later want updates about natural capsules for strength and vitality in the catalog, you would need to ask us for them.
How quickly will you answer a data request?
We respond within a reasonable period. In practice that means your request is read on the next working day, Monday to Friday between 9:00 AM and 6:00 PM, and answered once we have confirmed which records belong to you. Sending your request to [email protected] keeps it in one place.
Does this policy cover the product pages too?
Yes. The catalog pages, the guides, and this policy sit on the same website, so the same rules apply wherever you read about vitamins and minerals for men or healthy lifestyle products. Pages that describe a formula do not collect anything beyond the technical data described above.
Who do I write to if something looks wrong?
Start with [email protected] and describe what you noticed. If it is easier to talk it through, call +62 21 5297 2645 during working hours, or send a letter to Jl. Jend. Sudirman No. 52, Senayan, Kebayoran Baru, Jakarta Selatan, 12190.
Questions about this policy
Send them to [email protected], call +62 21 5297 2645 Monday to Friday between 9:00 AM and 6:00 PM, or write to Jl. Jend. Sudirman No. 52, Senayan, Kebayoran Baru, Jakarta Selatan, 12190. If your question is about a formula or a guide rather than your data, the contact page is the fastest route.